Did You Know? Our Stellar Client Services Staff

Aries Systems proudly offers first-class customer support via our Client Services staff. Whether you need down-in-the-details direction, or someone to call ‘just in case,’ this crew is all about you. Here’s a look at Client Services by the numbers:

1:1 –  Clients are matched with a dedicated Account Coordinator who is skilled in system transition management, and will remain available from configuration and training to go live and beyond

3 – Aries offers client support out of three locations: US, UK & Germany

7 – Average tenure of Aries’ Client Services Staffers

12 – Average number of years Aries’ Client Services Staffers have been in the Scholarly Publishing Industry

Editorial Humors

Other Editorial Humors cartoons appeared in recent newsletters.

What’s New in v11.2

Our latest feature-rich release offers users many value-added enhancements including unique identifiers for submission questions, ORCiD authentication for co-authors, a simplified interface for adding co-authors, and easy data export for journals working with PRE.

Through a partnership with STRIATUS/JBJS, EM v11.2 offers users the ability to export data required by PRE, a new metric evaluating the quality of peer review undertaken by scholarly journals.

Seventy Users Attend First EAR Webinar

The Aries Client Services team now offers free webinars offering support, tips, and tricks for attendees interested in building skills within EM’s reporting suite, EAR.  Our first webinar, on October 21, included the topics Defining Your Report, and Tables and Views. Each Client Services webinar includes approximately 45 minutes of instruction, followed by a 15 minute question and answer session.

Our EAR webinars will be held monthly, each with one or two specific topics covered in-depth. Our next webinar sessions will focus on:

• Joining data sources (tables and views)
• Designing the report and filtering results

Suggestions for future webinar topics are welcome.

To review upcoming webinar topics and register please click here.

Wiley VCH Successfully Transitions Titles to Editorial Manager

Wiley VCH‘s Materials journals have been transitioning to Editorial Manager. While systems changes can be challenging, Managing Editor Eliza-Beth Lerch commented, “The team from Aries has been great at helping us make our transition to EM and PM- both for journals without a tracking system, and journals from other submission systems- as seamless as possible.”

“Together, Editorial Manager and ProduXion Manager allow us to effectively manage our peer review and production workflows from start to finish,” added Eliza-Beth.

Submission Simplified: Editorial Manager & ORCiD

EM and ORCiD‘s collaboration now goes beyond allowing authors to leverage the benefits of unambiguous identification. With ORCiD SSO, using just one username- or ORCiD- and password, authors can submit and track status of submissions to all participating EM journals.

A diverse range of publishers have activated this time-saving submission feature with just one click. Contact your Account Coordinator to begin saving your authors time today.

EEMUG 2015 Registration Opens

We invite you to register for our  11th Annual Editorial Manager User Group (EEMUG) meetings January 15 and 16 at  etc.venues – The Hatton, London. The event features Guest Speaker Melinda Kenneway of Kudos, speaking about “Use of Social Media by Scholarly Authors,” as well as sessions dedicated to PM and EAR, and a cocktail reception in the Onyx Restaurant.

The meetings provide opportunities to learn about recent workflow innovations and to network with Aries staff and industry colleagues. Space is limited, register early!

AAAS’ Science Advances Open Access Editorial Manager Site Launch

As of September 2014, Science Advances, an Open Access journal published by the AAAS, uses Editorial Manager to streamline the peer review process.

“We have been able to get the submission and review engine of our new Open Access journal, Science Advances, up and running relatively easily with Editorial Manager,” commented Managing Editor Philippa Benson. “The staff at Aries has been very responsive to our requests for tailoring and training, as we learn exactly how we want our internal workflows configured. We’re grateful for the professionalism of the Aries staff and smooth workings of the Editorial Manager system.”

Authors may now submit directly to Science Advances using EM.