Rather than dealing with an anonymous help desk, each publication is assigned a dedicated Account Coordinator (AC). Your Aries AC has a deep understanding of your particular workflows and needs to provide personalized support from system adoption to continual use. The Aries Client Services team operates from multiple global locations, including USA, UK, Germany and Japan.
Looking for more information? Browse our Resources deck for a various listing of tools designed to support publication editorial offices. Featured resources include the Aries Video Library, software and functionality documentation, webinars, tutorials, case studies, articles and more!
Aries strives to ensure that all current users are getting the most out of their EM/PM deployments. To help achieve this, Aries cultivates an active and engaged global user community. From frequent software releases to annual user group meetings, Aries is dedicated to supporting current users and industry professionals.