Aries’ German Office Expands Customer Service Department
January 31, 2007, Langenfeld, Germany – In order to support a rapidly growing list of Editorial Manager customers in central Europe, the Aries German office in Langenfeld is pleased to announce the addition of a new Account Coordinator to their customer service department.
Manfred Sauer-Nideggen, the new Account Coordinator, brings many years of experience consulting and training in the IT industry. In addition to training and customer service, he will also be responsible for project management and technical editing.
“Our customers expect and get the best service and support possible,” explains Roswitha Nottebaum, local area manager of Aries GmbH & Co. “We know that users appreciate the availability of support services in a local office and in their native language.”
Aries Systems transforms the way scholarly publishers bring high-value content to the world. The company’s innovative and forward-looking workflow solutions manage the complexities of modern print and electronic publishing – from submission, to editorial management and peer review, to production tracking and publishing channel distribution. As the publishing environment evolves, Aries Systems is committed to delivering solutions that help publishers and scholars enhance the discovery and dissemination of human knowledge. Publish faster, publish smarter, with Aries Systems.