The Aries Client Services team is dedicated to ensuring all Editorial Manager and ProduXion Manager users are supported throughout their deployment. In addition to initial on-boarding and subsequent training and troubleshooting, did you know they also offer free training webinars?
Conducted following each new software release (about twice a year), Aries Client Services webinars serve as an additional resource for users to stay updated. A member of the Aries Client Services team hosts a live session and walks through the steps for configuration of the latest functionality rolled out in the most recent release. Held on the WebEx platform, the duration of each webinar is approximately 45 minutes at no additional charge to customers. All training sessions are recorded and uploaded onto the Aries website for viewing following the conclusion of the webinar.
Aries US Client Services Manager Victoria Beaulac comments on the benefits of this program: “Our webinars are a perfect way for users to see the new features of each new release in a visual manner. For some, this can help save time of reading documentation and provide an easier method to complete configurations to their own site!”
EM and PM users are notified of each webinar and can register through an email invitation. To be included on all future webinar invites, including the upcoming webinar on the latest release Editorial Manager v. 16.0, please sign up for the Aries mailing list.