Access and Support

Q: How can I log into Editorial Manager?

A: Each journal or publisher controls its own version of Editorial Manager. To log on, visit the appropriate journal submission site, and enter your username and password. If you don’t know your username and password, click on ‘send access credentials’ and the system will send you a temporary password.

Q: What are the technical requirements for running Editorial Manager?

A: All you really need to access Editorial Manager or ProduXion Manager is a current web browser, a decent internet connection, and a PDF reader. Here is more detailed platform information: EM PM System Requirements Minimum Specifications for Workstations Windows, Macintosh or Linux Computer: Mozilla Firefox – latest version Google Chrome – latest version SafariRead More

Q: How secure is Editorial Manager?

A: Deployment access is offered through secure HTTP [HTTPS], and all user interactions require password access. Individual journals use separate databases, effectively “firewalling” one journal from all others. Within individual systems, unlimited role designation/permission ensures that users can access only the files and information appropriate to their role. Aries is committed to compliance with internationalRead More

Q: Will I be able to transfer my data to Editorial Manager from a legacy system?

A: Yes, Editorial Manager supports several different levels of data import from legacy systems. Some journals choose just to import “people” information from a legacy system, but the Editorial Manager Data Bridge also supports rapid and comprehensive transfer of manuscript data. The Data Bridge is a convenient, seamless solution for importing historical manuscript and peopleRead More

Q: What file formats are accepted by Editorial Manager?

A: EM accepts all file formats, including video and audio files. The following file formats are automatically converted into a single PDF for easy processing: Word, RTF, TXT, LaTeX2e, AMSTex, TIFF, GIF, JPEG, EPS, Postscript, PICT, PDF, Excel, and PowerPoint. EM supports direct submission from the arXiv ( preprint database. EM supports the upload ofRead More

Q: What is the General Data Protection Regulation (GDPR)?

A: The GDPR is a European Union regulation.  Its main objective is to give citizens and residents control over their personal data. The regulation stipulates the responsibilities of organizations with respects to storage, processing and transfer of personal data.

Q: Who is covered by the GDPR?

A: Any entity, regardless of its location, that stores the personal data of European Union citizens and residents. This means that GDPR is applicable to virtually every scholarly publisher.